VTech
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VTech Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
VTech has 2.6 star rating based on 45 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Cheap and inexpensive pricing, No pros, Product has always been great.
Cons: To fix something u expect them to do it, Way that customer service handled my defective product, Customer service needs training on not being rude and insulting.Recent recommendations regarding this business are as follows: "NOTHING", "Run away now!", "do NOT buy!", "I don’t know what to say to someone else that may not have experienced what I did", "Vtech great company with very good and educational toys for children of all ages".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
VTech has 2.6 star rating based on 45 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Cheap and inexpensive pricing, No pros, Product has always been great.
Cons: To fix something u expect them to do it, Way that customer service handled my defective product, Customer service needs training on not being rude and insulting.Recent recommendations regarding this business are as follows: "NOTHING", "Run away now!", "do NOT buy!", "I don’t know what to say to someone else that may not have experienced what I did", "Vtech great company with very good and educational toys for children of all ages".
Most users want VTech to offer a solution to their issues.
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top VTech Reviews
"Good relationships"
The phone on my answering machine works for now The second phone on the ring base does not work at all every time I try to update it says cannot be updated
"Not standing by product"
I purchased the VTech Pop-a-balls, Push and Pop Bulldozer online through Boscov's Dept Store for my grandsons 1st bd. He couldn't walk at the time so idk when...
Sebring, Florida
A problem with one of the hang set
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not standing by product
I purchased the VTech Pop-a-balls, Push and Pop Bulldozer online through Boscov's Dept Store for my grandsons 1st bd. He couldn't walk at the time so idk when he actually used it.
Well the toy broke in the forward motion and the warranty only covered 3 months and on top of that I was told that Boscov's wasn't an authorized store! So VTech couldn't help me! This toy was $50 and I am extremely disappointed that they couldn't stand by their product and do something for me. C/S was not nice and the troubleshooting instructions that was finally sent, after calling back, was to reset something with the batteries.
The chain isn't working on the wheels and I was instructed not to take it apart.
So then my options are to throw it out! Such a shame!!!
- Learning
- Good faith
Preferred solution: Full refund
San Luis Obispo, California
VTECH has cookies on their site and I can not do anything
User's recommendation: NOTHING
Dbaiyeh, Mount Lebanon
Problems installing super long range 3 handset system
- Impossible to configure and use
Preferred solution: Full refund
User's recommendation: Run away now!!!
Leander, Texas
Dissatisfied customer
Manlius, New York
New phones malfunction same as set just replaced. Customer Service a joke.
User's recommendation: do NOT buy!!!
Miami, Florida
Good relationships
Irvington, New Jersey
Didn’t get any help
Grosse Pointe, Michigan
Missing part
User's recommendation: Vtech great company with very good and educational toys for children of all ages
Milton, Delaware
No answer
User's recommendation: I don’t know what to say to someone else that may not have experienced what I did
West Bend, Wisconsin
No help fm vtech customer service..
Philadelphia, Pennsylvania
Just bought a VTECH VS113-4. Hate it. Can't believe the dialpad is not lighted. Goodbye nighttime calls.
Preferred solution: Let the company propose a solution
Hudson, Florida
I cannot see the numbers that called me.
User's recommendation: Make sure the phone is what you want.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Baby monitor not working properly
Preferred solution: An exchange for the current device I have.
Indianapolis, Indiana
Can't get a hold VTech and Leapfrog costumer service
- No pros
- Poor customer service personel
Preferred solution: Apology
False advertrising
Preferred solution: Deliver product or service ordered
User's recommendation: Buy elsewhere
About
, , , , Vtech Toys Canada
VTech is one of the world's largest suppliers of corded and cordless telephones and a leading supplier of electronic learning products. It also provides highly sought-after contract manufacturing services. Founded in 1976, the Group's mission is to be the most cost effective designer and manufacturer of innovative, high quality consumer electronics products, and to distribute them to markets worldwide in the most efficient manner. With headquarters in the Hong Kong Special Administrative Region and state-of-the-art manufacturing facilities in mainland China, VTech currently has a presence in 10 countries and approximately 30,000 employees, including around 1,600 R&D professionals in R&D centres in Canada, Hong Kong SAR and mainland China.
VTech sells its products via a strong brand platform supported by an extensive distribution network of leading retailers in North America, Europe and Asia. Apart from the well-known VTech brand, the Group has the rights to use the AT&T brand in connection with the manufacture and sale of its wireline telephones and accessories.
VTech is ranked 245 out of 2909 in Appliances and Electronics category
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