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I purchased a baby monitor today and the unit that goes into the baby's room would not power on. I phoned their support line and was told I had to pay $5 to talk to a tech person. The $5 is "refundable" (something they decide I'm sure). I refuse to waste more money on...
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#1083090
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I tragically purchased a vtech model CS6409 cordless system with 4 handsets. Before long one handset went bad, the screen remaining blank. After contacting vetch customer "service" I was advised to purchase a new handset to replace the bad one, since the warranty was...
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#951839
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I bought one, and was having problems with calls breaking up on outbound calls. I figured I just got a bad one, went back to the store and got what I thought was a better one, ant 3x the cost of the original one, and we still had problems with every outbound call...
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#809307
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Featured

Vtech "smart" cub
My daughter got vtech's "Cora the smart cub" for her first birthday, and about 4.5 months later it stopped working. I called the support line and the only thing they wanted to do was sell me another one for 50% off! I'm not giving them any more money when their product...
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Anonymous
brittamenzel8

UPDATEMy children were removed from my home thanks to V-tech. I was so angry that they were trying to get me to spend more that I threw out my children's Leapfrog. My son was...

1.0
I didn't like
  • Their 3 month product warrenty
#619393
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We ordered two vteck toys before Christmas for grandkids. They sent five toys, the boxes were damaged along with toys. Called and called for help to return. We had to print out our own return labels. When we took boxes to fed-ex to return. Fed-Ex told us we had to pay...
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1.0
Sidney, Ohio
#582292
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I ordered two items from v tech online. I got shipping conformation that both items were being shipped together the box arrived with only one item. I paid for both. Can't seem to find a number to call. I emailed them and they said sorry there was an issue they couldn't...
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#571741
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I purchased two Vtech Tel/Answer machines and one AT&T(which is also Vtech) In all cases, just months after the warranty expired, the LCD displays stopped working. After many calls and emails they claim they do not repair these products(nor does the store from...
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#515977
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The phone was very scary from the get-go. It was hot to my hand and I immediately had irritation to my ear. I started only using the speakerphone option, but forgot once and talked 45 minutes+ and had bad swelling and pain in my left ear. Needed to see a doctor and...
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#488092
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Despite purchasing expedited shipping (UPS 2nd day air) for $20.00 to insure a pre-Christmas delivery, the product did not arrive in time. When I called to request a credit for the shipping I was told that they only promised a 3 to 5 day delivery guarantee. It seem...
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#466230
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Contact VTECH

Mailing Address:
VTech Holdings Limited
23/F, Tai Ping Industrial Centre Block 1, 57 Ting Kok Road
Tai Po, New Territories, Hong Kong
Phone:
(800) 595-9511
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Had the third one break - VERY poor design as two small fragile pieces hold the earpiece in place. The first two I chalked up to my breaking them. Purchased a brand new system (*** me) with two new ones. First one lasted about 6 mos. second one a little longer...
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#450651
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