Contact VTech Customer Service
VTech Phone Numbers and Emails
Toll-Free Number:
-
(800) 595-9511US
Customer Service:
-
(800) 267-7377Canada
-
+491 805 5190Germany
-
+44 170 669 4070UK
VTech Emails:
Business Customer Service
UK
Customer Service
Germany
General Info
Germany
Contact Information
VTech Website:
VTech Help Center:
Corporate Office Address:
VTech Holdings Limited
23/F, Tai Ping Industrial Centre, Block 1, 57 Ting Kok Road
Tai Po,
New Territories
Hong Kong
Summary of VTech Customer Service Calls
615
TOTAL
CALLS
CALLS
01:58
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call VTech?
Product/ Service Question:
- “My VTech telephones are not working”
- “Product and charges”
- “I have two phones at work and when I recived calls on the second line they can't hear me and I can't hear them”
Request for Information Question:
- “Tech support”
- “I need help pairing a headphone.”
- “Ask a question about purchasing a single base”
Return/ Replace Question:
- “Replacement stickers”
- “Need replacement”
- “Replacement parts”
Account Question:
- “I have blocked phone number that I want to unblock”
- “Cannot change password for remote calling”
- “Undo blocked calls”
Activation/ Cancellation Question:
- “I want to cancel call blocking”
- “Cancel service”
- “Cancel order”
Shipping and Delivery Question:
- “Just purchased a 5 handset Vtech phones and I can't get them to charge.”
- “Didn't receive cards with toolbox”
- “Phone is not coming on , i took out battary n unpluged phone n yet no dail tone or phone not responding”
Staff Question:
- “Landline service”
- “Can't get a hold VTech and Leapfrog costumer service”
- “We have never been able to use our answering service on the VTEC phone system”
Payments and Charges Question:
- “Fraud”
- “Charged”
Website/ Application Question:
- “App issues”
Refund Question:
- “Refund”
Cards Question:
- “They took $39.98 off my bank card and only supposed to have gotten $19.98”
Other Question:
- “Phone says the home line is busy”
- “Ringer”
- “Phonewon't dial out”
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