VTech
Reviews and Complaints
I ordered 5 handset phone with a man named Erick. and paid with a cred it card
It was shipped to my home address. The problem being it was a 4 phone hand set which was an error in my order.
I called the company and was told to return the unused phone set and they would replace it for a 5 phone system. The next package I received was a three phone system not the five phone. I have spent many hours with your staff and still the last shipment was a 3 set and a 2 extra set up. We spoke with someone from your VTech office and was told they would send
2 more phones.
We said that this was unaccepable as we wanted a phones 5 set with answering machine. We have just receive 3 set system 2 extra phones.
We are returnng the complete three set system and the two extra phones.
Please deduct charges from our credit card. We will purchase what we want elsewhere.
- To fix something u expect them to do it
- Customer service needs training on not being rude and insulting
- Quality of customer service personel
Preferred solution: Full refund
User's recommendation: never purchase a phone system from VTech it is a nightmare to navigate.
Need two more cameras
Poor Customer Service
- Way that customer service handled my defective product
- Poor customer service personel
Preferred solution: Full refund
User's recommendation: Avoid this company
How to reset a CS6829-3 Handset
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerPhone can't talk unless it's on speaker
- Product has always been great
Preferred solution: Let the company propose a solution
Trying to get help to get my new phone to connect with the other phones
User's recommendation: the company was very helpful setting things up
TO UNBLOCK A BLOKED NUMBER
Monitor stopped working
- Cheap and inexpensive pricing
- 4th purchase and it keeps stops working
Preferred solution: Full refund
User's recommendation: Don’t buy it
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Verified ReviewerTrying to register a phone
Preferred solution: I am trying to register my headset
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMailBox problems
- Cheap and inexpensive pricing
- To fix something u expect them to do it
Preferred solution: Voicemail problems
Kidibuzz g2
Preferred solution: Full refund
User's recommendation: Don't buy it
Additional camera for VM901
Preferred solution: Question
How to add handset to cs6719...my product cs6709
Preferred solution: instructions
I need help setting up an additional phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCamera not moving
Preferred solution: Let the company propose a solution
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yes, same with mine.