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I tragically purchased a vtech model CS6409 cordless system with 4 handsets. Before long one handset went bad, the screen remaining blank.

After contacting vetch customer "service" I was advised to purchase a new handset to replace the bad one, since the warranty was no longer in effect. That arrived and went bad. I had to pay for shipping for a replacement. The replacement was also defective and did not work at all.

I can see clearly how this is going to go: persistent shipping $$$ out of my pocket for continual defective replacement handsets.

Vtech has a lose-lose policy for consumers. Avoid this ripoff company at all costs!

Reason of review: Bad quality.

Location: San Pedro, California

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