My daughter got vtech's "Cora the smart cub" for her first birthday, and about 4.5 months later it stopped working. I called the support line and the only thing they wanted to do was sell me another one for 50% off!
I'm not giving them any more money when their product was defective!!! My 5 year old son, and 3 year old daughter both have the Leapfrog version of this toy (that they also received as first birthday gifts), and both are still working perfectly after 4 years & 2 years!
I only tried the Vtech one so my two girls would not have identical toys, but that was a huge mistake! I will not buy Vtech products anymore and highly recommend Leapfrog brand instead!
Reason of review: Damaged or defective.
Monetary Loss: $20.
Preferred solution: Let the company propose a solution.
I didn't like: Their 3 month product warrenty.